We take pride in the professional quality of our work and the high level of service we provide to our clients, ensuring that their needs are clearly understood, defined and met throughout any project or duration of the services provided. We are committed to achieving and maintaining a high standard of quality in all aspects of our business and to continually satisfy the expectations of our customers in respect of all our service offerings.
Quality is a core component of our business beliefs
- We are committed to providing the highest quality of service.
- We are committed to the timely delivery of all our services ensuring we meet requirements.
- Our quality of work is eagerly demonstrated through references and examples of projects completed for other customers.
- Where potential quality lapses arise we will provide suitable preventative and corrective measures.
- We strive to meet and surpass your expectations through our efficient, personable and passionate approach to every project.
While providing services to our customers, Esekey Limited will ensure that:
- this Quality Management Statement is upheld and supported.
- we have the appropriate skills to enable us to undertake required tasks.
- all work is planned to an agreed schedule and is delivered in a timely manner
- all customer data is maintained, controlled and archived within the Data Protection Act.
- frequent reviews of service levels and project work are undertaken to ensure that standards are maintained and opportunities for improvements sought.
We have extensive experience within the industry and follow in-house procedures, developed over many years, which we have found to be successful in managing web and database application projects.
Our websites are designed and built to the web standards and guidelines specified by The World Wide Web Consortium (W3C). We use their validators and guidelines to ensure web projects are developed to the highest possible standards.